Shipping policy

📦 Shipping Policy

Urban Weaver’s Knot
Last Updated: April 22, 2026

At Urban Weaver’s Knot, we proudly offer FREE SHIPPING on all orders, both within India and internationally. Our goal is to deliver your handcrafted rugs and carpets safely and on time.

🌍 International Shipping

1. Shipping Locations

We ship worldwide to most countries.

2. Processing Time

All orders are processed within 4–7 business days.
Processing time may vary during peak seasons or for customized rugs.

Once your order is shipped, you will receive tracking details via email.

3. Delivery Time

  • International Orders: 15–25 business days

Delivery timelines begin after dispatch and may vary due to customs or courier delays.

4. Shipping Charges

✅ Free Shipping on all international orders

No minimum order value required.

5. Order Tracking

Once your order is dispatched, a tracking number will be shared via email or SMS.

6. Delivery Issues

If your shipment is delayed or lost, please contact us within 15–25 days of the expected delivery date.

7. Customs & Import Duties

International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.

8. Shipping Partners

We work with reliable courier partners such as DHL, FedEx, UPS, Aramex, and DTDC.

🇮🇳 Domestic Shipping (India)

1. Shipping Locations

We deliver across all locations in India.

2. Processing Time

Orders are processed within 2–3 business days.
Custom orders may take additional time.

3. Delivery Time

  • Metro Cities: 7–10 business days
  • Non-Metro & Remote Areas: 10–15 business days

4. Shipping Charges

✅ Free Shipping on all orders across India

No minimum order value required.

5. Order Tracking

Tracking details will be shared once your order is shipped.

6. Delivery Issues

For any delivery-related concerns, contact us within 7 days of the expected delivery date.

7. Address Accuracy

Please ensure your shipping address is accurate. We are not responsible for delays due to incorrect details.

8. Damaged or Defective Items

If you receive a damaged or defective rug, inform us within 24 hours with photo/video proof.

9. Shipping Partners

We use trusted logistics providers like Blue Dart, Delhivery, DTDC, and SafeXpress.

📩 Contact Us

Urban Weaver’s Knot
📍 Zahidpur, Naya Bazar, Bhadohi – 221409, Uttar Pradesh, India
📧 urbanweaversknot@gmail.com